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General Sales

Phone

U.S. Phone: 1-800-433-3201
International Phone: 1-817-496-4874
Canada Phone: 1-800-450-3062
Hours: Monday to Friday, 8 a.m. to 6 p.m. , Saturday 9 a.m. to 4:00 p.m. CST

E-mail
Ordering and Pre-sales technical questions
tlfhelp@leatherfactory.com

International order information
international@leatherfactory.com

Important! To help us expedite your request, please include your name, phone number (indicate day or evening) and fax number when corresponding via e-mail.

Mailing address
Tandy Leather Factory, Inc.
Attn: Sales
3847 East Loop 820 South
Fort Worth, TX 76119

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Corporate Craft Sales

Phone

1-800-433-3201
Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m. CST

E-mail craft@leatherfactory.com

Mailing address

Tandy Leather Factory, Inc.
Attn: Craft
3847 East Loop 820 South
Fort Worth, TX 76119

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Government & Education Sales

Phone
1-800-433-3201
Hours: Monday to Friday, 8:30 a.m. to 6 p.m. CST

E-mail
institution@leatherfactory.com

Mailing address

Tandy Leather Factory, Inc.
Attn: Institutional Group
3847 East Loop 820 South
Fort Worth, TX 76119

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Credit Account Services

Phone
1-800-433-3201
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. CST

E-mail

credit@leatherfactory.com

Mailing address

Tandy Leather Factory, Inc.
Attn: Credit
PO Box 50429
Fort Worth, TX 76105

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Customer service

Phone

1-800-433-3201
Hours: Monday to Friday, 9 a.m. to 6 p.m. , Saturday 9 a.m. to 4:00 p.m. CST

E-mail

tlfhelp@leatherfactory.com
Important! To help us expedite your request, please include your name, customer number, order number, phone (indicate day or evening) and fax numbers when you correspond with us via e-mail.

Mailing address

Tandy Leather Factory, Inc.
Attn: Customer Service
3847 East Loop 820 South
Fort Worth, TX 76119

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Returns

Tandy Leather Factory guarantees 100% customer satisfaction or your money back!

Before returning a product, call Tandy Leather Factory store nearest you for technical support and product return instructions.

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Investor relations/press inquiries

Mailing address

Tandy Leather Factory, Inc.
Attn: Investor Relations
3847 East Loop 820 South
Fort Worth, TX 76119

Phone

1-817-872-3200

E-mail

Investor relations
sgreene@leatherfactory.com

Public relations
clandry@leatherfactory.com

Web team

To send feedback about our site, e-mail us at
webmaster@leatherfactory.com

Important! Please include your name, phone number (indicate day or evening) and fax number when you correspond with us via e-mail.

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Mailing list requests

If you receive one of our catalogs and wish to let us know about a change in mailing address, e-mail us at
advertising@leatherfactory.com .
Important! To help us expedite your request, please include your: Name
Old address (exactly as it appears on your catalog)
New address
Customer number

Sell your products at Tandy Leather Factory

For information about selling your company's products at Tandy Leather Factory, e-mail us at vendor@leatherfactory.com

To help us process your request, please include the following:

Contact Name
Contact's Title
Company Name
Mailing Address
Phone Number
Fax Number
Product Name
Product Category

As well as detailed information about the products you wish to sell including:

Target audience
Current sales volumes
Where you currently sell the product
Selling price

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Partner with Us

To submit a business proposal, partnership idea or to inquire about joining our Authorized Sales Center program, e-mail us at partner@leatherfactory.com

To help us expedite your request, please be sure to include the following:

Contact Name
Contact Title
Company Name
Phone Number
Fax Number
Detailed information about your proposal
If Web link, include URL of proposed link page
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